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plover

PowerBI Service not responding

Submitted by Advocate II on ‎03-15-2023 05:11 PM

Hey 

No reports are loading in the PowerBI Service, they just sit there. This is occuring through my browser and the app. I am unable to connect to any datasets.

No way to contact support, so ive had to logged an 'idea'

Status: Delivered
See more ideas labeled with:
15 Comments (15 New)
Comments
Anonymous
Not applicable
‎03-15-2023 09:24 PM

Hi Everyone,

 

To continue working, I have had to connect directly to my datasources instead of using dataflow. This information may be useful to someone else, so I thought I would share it. This is a pretty serious outage especially since we don't have any ETA on resolution.

jdixon3UniSC
Regular Visitor
‎03-15-2023 10:45 PM

Power BI online and embeded was working 10 minutes ago, however it has stopped again.  The online service is not loading (only showing the PBI logo).  Embeded reports show this error:  

 

An error occurred. Correlation id: xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, http response status: 500, server error code undefined, message: An error occurred while fetching resource id from Power BI

jdixon3UniSC
Regular Visitor
‎03-15-2023 10:52 PM

Power BI online and embeded are both working now.

v-yanjiang-msft
Community Support
Community Support
‎03-16-2023 06:59 PM
Status changed to: Accepted

Hi @plover ,

Sorry for late response, there is an outage yesterday, seems everything is running smoothly now, please check again.

 

Community Support Team_kalyj

v-yanjiang-msft
Community Support
Community Support
‎03-23-2023 06:41 PM
Status changed to: Delivered
 
Idea Statuses