Power BI Desktop Launch Issue

[rumpa_das]

I am unable to launch Power BI desktop.

It was working fine few days back. But suddenly it stopped working.

I tried uninstalling and re-installing the Power BI Desktop on my laptop.

I am getting below error:

Feedback Type:
Frown (Error)

Error Message:
String was not recognized as a valid Boolean.

Stack Trace:
at System.Boolean.Parse(String value)
at System.String.System.IConvertible.ToBoolean(IFormatProvider provider)
at Microsoft.Mashup.Host.Document.LocalTelemetryStorage.TryGetKeyBoolValue(RegistryKey rootKey, String keyPath, String keyValueName, Boolean& value)
at Microsoft.Mashup.Host.Document.LocalTelemetryStorage.GetTelemetryEnabled()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TracingTelemetryStorage.GetTelemetryEnabled()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TelemetryManager.get_TelemetryEnabled()
at Microsoft.PowerBI.Client.Telemetry.PowerBITelemetryManager.UpdateAndReloadTelemetryConfiguration(PowerBITelemetryConfiguration telemetryConfiguration, PowerBIApplicationTracingHost tracingHost, IEventAggregationService eventAggregationService)
at Microsoft.PowerBI.Client.Telemetry.PowerBITelemetryManager.TrySetUpTelemetry(PowerBIApplicationTracingHost tracingHost, IEventAggregationService eventAggregationService, IPowerBISettings powerBISettings, IAuthenticationManager authenticationManager, ICloudConfigurationManager cloudManager, Exception& telemetryInitializationException)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
String was not recognized as a valid Boolean.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.87.762.0","ModuleName":"Microsoft.Mashup.Document.dll","Component":"Microsoft.Mashup.Host.Document.LocalTelemetryStorage","Error":"System.FormatException","MethodDef":"TryGetKeyBoolValue","ErrorOffset":"32"}

PowerBIUserFeedbackServices_IsReported:
True

Please help if anyone has any idea about resolution.

[v-lili6-msft]

hi

Try to uninstall and reinstall the latest version power bi desktop Version: 2.91.701.0 64-bit (March 2021)

https://www.microsoft.com/en-us/download/details.aspx?id=58494

if still have the problem, delete path Software\Microsoft\Microsoft Power BI Desktop, then uninstall and reinstall it again.

Regards,

Lin