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PBI Service NOT loading anything

Submitted by Anonymous on ‎05-30-2019 12:07 PM
On North Central region non of the Reports are loading.
Status: Delivered
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25 Comments (25 New)
Comments
v-yulgu-msft
Microsoft Employee
Microsoft Employee
‎05-30-2019 07:51 PM
Status changed to: Delivered
 
Anonymous
Not applicable
‎05-30-2019 08:03 PM

@v-yulgu-msft : Could you please provide us the RC, what caused the issue?

luisRojas
Regular Visitor
‎05-30-2019 08:18 PM

Hello all,

 

@Anonymous  Our Import Reports are now working, but still have issues with the Direct Query Reports.

May need to force the connection again. Any suggestions.

@AndreyRodriguez 

 

Annotation 2019-05-30 211612.jpg

luisRojas
Regular Visitor
‎05-30-2019 08:37 PM

Hello @v-yulgu-msft ,

Issue was fix only for import based Reports, but still failing on Direct Query Reports.

Please let us know if anything else can be done in our side. This reports are used in daily maintenance task and being Off Line much time by now, affecting floor support.

Any help will be greatly appreciate.

luisRojas
Regular Visitor
‎05-31-2019 06:00 AM

Today morning we did a last try restarting the server where our On Premises Gateway is running. After that the Direct Query Reports started working again.

 

@Anonymous @v-yulgu-msft @AndreyRodriguez 

 

Everything looks to be working smoothly, so far.

 

Thanks,

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