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New card visual no longer shows in App when on dashboard

New card visual shows in dashboard(not report) in webservice but no longer shows in mobile app on dashboard 

Status: Needs Info
Comments
Anonymous
Not applicable

Hi @Anonymous .

 

We would like to know more about this issue to better help you.
1. what operating system is the mobile app you are using based on, Android or IOS?
2.Can this New card visual be displayed properly in Power BI Web portal?

 

Best regards.
Community Support Team_Caitlyn

Anonymous
Not applicable

This is on android, haven't tested yet in IoS . Was working before before latest service update.

 

New card visual in reports and pinned in dashboard is fine in service, just not on mobile app for pinned on dashboard shows empty box.