PowerBI Sign-In Issue in Chrome

[mchogo]

Hi!

I've encountered a problem with signing in to PowerBI reports in Chrome, and I'd like to seek some assistance and insights from the PowerBI community. Here's the issue I'm facing:

Our reports are hosted on a static web app and contains embedded PowerBI reports. When opening these reports, we are required to sign in. Recently, when I attempt to sign in, the system redirects me back to the sign-in page without granting access to the report. I've noticed that I can successfully access the report only after refreshing the navigator tab on a second time. This issue appears to be specific to Chrome. This problem is also encountered when using Microsoft Edge, as it's based on Chromium.

We've already attempted to clear all cookies and caches in Google Chrome, but the issue continues to persist. It's worth noting that this problem may be related to Chrome's restrictions on third-party cookies in newer versions. When testing in Google Canary, the issue becomes even more pronounced, with an error message stating: "Cookie is blocked when sent in a cross-site context."

I'm concerned that as Chrome continues to evolve and restrict third-party cookies, this issue might become more widespread, affecting our ability to view PowerBI reports. My question to the community is whether there's a potential fix or workaround from the PowerBI side that could address this issue. It would be valuable to know if there are plans to mitigate this problem in future PowerBI releases, especially with Chrome's upcoming changes.

Any insights or suggestions would be greatly appreciated. Thank you for your help!

[Anonymous]

Hi @mchogo ,

There is a known issue where sign-in fails for securely embedded reports using the Chrome browser. After selecting Sign in, the browser opens a new tab which doesn’t redirect, doesn’t load the embedded report, and remains stuck on the Sign in page.

Known issue - Sign in fails for securely embedded reports using Chrome or Microsoft Edge browser - P...

As a workaround, you may try clear cookies and cache or open Chrome in Incognito mode.

The PG team is aware of the issue and will do their best to make sure it works properly in the future, thank you for your support.

Best regards.
Community Support Team_Caitlyn