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Hello,
i was trying out power BI with my e-mail account set up as a personal account. But now i want to by a power BI license to share my dashboards with my coworkers. The problem is that when i try to buy the license, after typing the password it prompts me to approve using the microsoft authenticator app. I tried setting up the app in my phone but when i try to log in the app it also tells me to "Approve sign in request" with the app. How could i approve with the app if i cant log in? It is a loop...
when trying to add my account on MS Authenticator app, these are the steps I go thru:
1 – Clicked on ‘Add work account’
2 - Of the 2 options (Scan QR code or Sign in) - I chose Sign in
3 - Typed my email when prompted
4 - Typed my password
5 - Got a screen saying 'Approve sign in request' which tells me to open my MS Authenticator App to approve it. Well, I am already on the Authenticator app. So, there is nowhere to go from here. There is an option: 'I can't use my MS Authenticator app right now’
6 - When clicking on this option, there are 3 alternatives:
Both options A and B under the title 'I can't use my MS Authenticator app right now’ wants you to use the Authenticator app. This is got to be a mistake.
I think this might be because i set up the account as personal but now i need to change it to professional. If that is the case, how do i do it?
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