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Map Visual is not Exporting to PDF with any data points

Hi there,

 

I have recently tried exporting a report page to PDF which contains a map visual, but any data points showing within PBI service are erased from the export. It looks like a few others have also run into this problem: https://community.powerbi.com/t5/Service/Map-Visual-not-showing-up-on-Export/m-p/2853515#M176967

Although the issue at the above link is 'solved', the resolution of using a slicer to reduce the size of data is not relevant in my case as we are only dealing with a single location.

 

FYI, I am based in the UK in case this is a server issue in a particular location.

 

I won't disclose the PBI Service view as the location may be sensitive, but here is the Export view which is erroneously devoid of any data points:

OEMTomS_1-1667477865462.png

 

Status: Delivered

Hi @BITomS ,

 

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No: 344375467.

Engineers will do their best to resolve the issue. ETA for fix is around 11/14.

I will update you here if there is any progress , please be patient.

 

 

Best regards.
Community Support Team_ Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Delivered

Hi @BITomS ,

 

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No: 344375467.

Engineers will do their best to resolve the issue. ETA for fix is around 11/14.

I will update you here if there is any progress , please be patient.

 

 

Best regards.
Community Support Team_ Caitlyn