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ThomasDaSilva

Issue with sharing function

Submitted by Advocate II on ‎07-03-2018 05:49 AM

Hi

 

Since this morning i'm not able to share a report with someone.

 

This error keeps popping up everytime.

Issue sharing.PNG

 

 

 

Do you have any idea about the reason?

 

Thanks all

Status: Needs Info
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30 Comments (30 New)
Comments
emillio
Frequent Visitor
‎07-04-2018 02:03 AM

Having the same issue from the Netherlands. 

 

Activity ID83c06f51-977c-4329-b3c0-8602269a5222
Request IDd9fad5c8-b32c-ea90-742b-4fa4a455bc3b
Correlation ID7710ebe7-0275-e4c8-cba3-060ec1ce73a6
phr
New Member
‎07-04-2018 02:22 AM

Same here from Germany trying to share a report:

 

Activity ID694884c7-0495-8fdf-17fd-a115cd95c144
Request ID919bdd67-cd4f-33f1-c468-d6444dbde021
Correlation IDbf3c3de8-fa01-85f4-05b7-463f57c7e4e7
Status code400
TimeWed Jul 04 2018 11:21:24 GMT+0200
Version13.0.5851.168
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net
rubensalvador
Advocate I
Advocate I
‎07-04-2018 02:28 AM

Same here from Portugal since yesterday. It doesn't work with reports but still works with dashboards.

 

Strangely, if I do it from my PC using my username it works, if I do it from the user's pc having the issue, opening the browser and accessing through my user account it doesn't work.

The same thing, if the user having the problem, if I give the user access to my pc and it does it in mine, the user can share without any problem!

 

Failed to send email to invite users. Please try again later. Please try again later or contact support. If you contact support, please provide these details.

Activity ID1ba68539-6bd7-4a68-859d-ad2c47e06f47

Request ID3bd1718b-e474-8354-7915-755d1093aabf

Correlation ID90e2d14c-19e5-252d-3533-4b5e80be046f

Status code400

TimeWed Jul 04 2018 10:59:05 GMT+0200 (Romance Daylight Time)

Version13.0.5851.168

Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

richard-ilsley
Regular Visitor
‎07-04-2018 03:10 AM

I've got the same issue in the UK since yesterday as well. Tried it with different reports/dashboards and different people in the office and had the same errors.

 

Failed to send email to invite users. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

Activity ID35e9b00a-2af3-43b5-aaa4-e67073e9fe14
Request ID5c5086d3-7150-b965-02c2-40bf06819117
Correlation IDdd95a926-b99e-f6e5-c1da-4b20a9b3cf77
Status code400
TimeWed Jul 04 2018 10:39:19 GMT+0100 (British Summer Time)
Version13.0.5851.168
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net
rubensalvador
Advocate I
Advocate I
‎07-04-2018 03:32 AM

Has anyone created a support ticket or this via is enough for Microsoft to look into it?

Nielsdp
Regular Visitor
‎07-04-2018 03:36 AM

I'm having the same problem here in Denmark since yesterday.

It seems i can share dashboards as usual, but not reports.

 

pic.gif

 

Does anybody know how to fix this?

AndersLearning
Frequent Visitor
‎07-04-2018 04:13 AM

@rubensalvador,

 i've done that. just received the following info:

 

Thank you  for reaching out to Microsoft support team, This is to inform you that this is a  known issue and our product team is actively working on the fix. We will reach out to you to as soon as the issue is fixed.

Anonymous
Not applicable
‎07-04-2018 04:19 AM

Me too

 

Leider ist ein Problem aufgetreten.
Fehler beim Senden von Einladungs-E-Mails an Benutzer. Versuchen Sie es später noch mal.
Versuchen Sie es später noch mal, oder wenden Sie sich an den Support. Geben Sie die folgenden Details an, wenn Sie sich an den Support wenden.
Aktivitäts-ID052bd2d6-7a15-415d-a3ec-32cc7264f090
Anforderungs-ID123aa34d-5c10-d8a3-960d-12b5e07074f3
Korrelations-ID1fd13783-3d34-596f-b3c8-5ccc8e57af12
Statuscode400
ZeitWed Jul 04 2018 12:59:26 GMT+0200 (Mitteleuropäische Sommerzeit)
Version13.0.5851.168
Cluster-URIhttps://wabi-north-europe-redirect.analysis.windows.net
Anonymous
Not applicable
‎07-04-2018 06:17 AM

Same here:

 

Something went wrong
Failed to send email to invite users. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID319b881b-66ec-1fac-1d17-7aeefcbbd6f6
Request IDe75f6b35-f698-cce8-0731-897b826ac54f
Correlation ID5a30e71f-baf0-50b1-27a2-ae94d3ddffa4
Status code400
TimeWed Jul 04 2018 15:17:08 GMT+0200 (Central European Summer Time)
Version13.0.5851.168
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net
v-qiuyu-msft
Community Support
Community Support
‎07-04-2018 06:47 PM

Hi all, 

 

PG team aware this issue and you can keep on the state of this issue in Support page: 

 

q1.PNG

 

Best Regards,
Qiuyun Yu 

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