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smartin_ec

Issue with Refresh in Service

Submitted by on ‎10-13-2020 06:37 AM

I am getting the following error for processing a .pbix in the service - please someone call me at 404-213-0785 to help me troubleshoot / resolve this issue.

 

It is not the data gateway - and other reports are processing fine - but not this one.  Please help - this report has been shared out to many people and can't replace it without a lot of link rework across the organization.

 

Something went wrong

The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

Please try again later or contact support. If you contact support, please provide these details.

  • Cluster URIWABI-WEST-US-redirect.analysis.windows.net
  • Activity ID8330b9f0-3ad3-41ec-9aa1-5f6131244d16
  • Request IDd3429907-72ee-901e-4669-e9ad47569a09
  • Time2020-10-13 12:46:50Z
Status: New
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1 Comment (1 New)
Comments
smartin_ec
Regular Visitor
‎10-13-2020 06:45 AM

looks like I have already resolved this issue - it is that a dashboard alert for a measure that no longer exists was causing the issue - really had me in circles based on a bad error message for what the actual underlying problem - so alert notifications that are broken seem to not allow the pbix to refresh

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