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RMR

Export Data - Summarized Data not exporting in excel

Submitted by on ‎01-31-2023 09:21 AM

Is anyone else having issues exporting data as "Summarized Data" and getting an error in Excel when opening? It used to open as a table and now it does not and I get the following message below. It started last week.

 

RMR_0-1675185578033.png

 

Status: Delivered
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3 Comments (3 New)
Comments
Anonymous
Not applicable
‎01-31-2023 10:58 PM

Hi @RMR ,

 

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform. Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

 

 

Best regards.
Community Support Team_ Caitlyn

 

RMR
Frequent Visitor
‎02-01-2023 04:30 AM

Thank you for the response. It seems all that is needed is to click on the dropdown and select (Excel 150,000-row max). The defualt is set to the live connection capable of exporting up to 500,000 rows. I wish that wasn't the defualt but, I will get used to using the dropdown! 

 

Thank you again!

Anonymous
Not applicable
‎03-01-2023 06:58 PM

Glad that you have solved it . Now this thread will be closed.

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