Error while creating new group

[Sukhada]

Hi All,

While creating a group , we are facing below error. We have pro version.

Something went wrong

Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

Activity ID7fd266b9-43ff-ca3d-1021-c3f3743a58c0

Request IDecfc566a-d648-3a1c-871c-36221019c64e

Correlation ID6e75d8ae-e499-37cb-1b74-85af80f2bab7

Status code500

TimeWed Mar 22 2017 16:08:45 GMT-0400 (Eastern Daylight Time)

Version13.0.1700.1439

Cluster URI https://wabi-us-east2-redirect.analysis.windows.net

I have seen couple of posts with same error but could not find any solution.

Thanks in advance.

[v-qiuyu-msft]

Hi @Sukhada,

The group creation in Power BI is now controlled by the group creation in Exchange Online. In your scenario, please check in your Office 365 tenant whether group creation option is disabled. For more information, please refer to this: Prevent Users from Creating Groups in Office 365.

Best Regards,
Qiuyun Yu