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jbays1

Error when attempting to publish from desktop to service

Submitted by on ‎12-19-2016 09:18 AM

I have a dashboard that I'm attempting to publish from desktop to the service. Everytime I get the following error. "An error occurred while attempting to publish "Name of Dashboard.pbix": the  remote server returned an error: (404) Not Found."

 

What is going on here? I only get this error with one of my dashboards and I've been unable to find any kind of work around.

 

Please help!

Status: New
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8 Comments (8 New)
Comments
BhaveshPatel
Community Champion
Community Champion
‎12-19-2016 01:06 PM

What is the file size of the particular file you are trying to upload. The max file allowed is 1GB.

jbays1
Regular Visitor
‎12-19-2016 02:35 PM

Pbix file size is 4226Kb. Definitely under the 1 GB limit. Any thoughts on what else might be causing the issue?

jbays1
Regular Visitor
‎12-19-2016 02:49 PM

 

Tried to do a file upload instead of a direct publish and got the following error. Still can't publish this darn dashboard.

 

The last refresh attempt failed because of an internal service error.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDfa06a698-8d23-d4e5-70dd-873f945f3dc9
Request ID0896bde5-0eb6-770c-4b51-d9faab95e85b
Correlation ID3e2e47b6-1726-58f0-d2e1-ebd46a7a5317
Status code500
TimeMon Dec 19 2016 16:48:05 GMT-0600 (Central Standard Time)
Version13.0.1700.811
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net

 

tuannie
Microsoft Employee
Microsoft Employee
‎12-19-2016 03:49 PM

On your dashboard on powerbi.com, do you see any pinned tiles with errors? If not, can you try to refresh the dashboard and see if there are any errors?

jbays1
Regular Visitor
‎12-20-2016 07:15 AM

The problem is I can't even get the dashboard from the desktop powerBI onto powerbi.com. There is no dashboard to refresh. Looking at it from the desktop powerBI there are also no errors in the tiles. 

v-haibl-msft
Microsoft Employee
Microsoft Employee
‎12-22-2016 12:15 AM

@jbays1

 

Is this issue only repro with one of your PBIX files but not others? What is the data source of this report? Have you tried to publish it in a different network environment?

 

Best Regards,

Herbert

jbays1
Regular Visitor
‎12-22-2016 06:35 AM

Yes, this issue only occurs with one of my pbix files. However, it has the same data source as the other files. The data source is excel files. Can you explain publishing in a different network environment? I'm not sure what you mean.

 

Thanks for your help,

 

Jaclyn

tuannie
Microsoft Employee
Microsoft Employee
‎12-22-2016 11:22 AM

Hi Jaclyn,

 

From the logs that I can find, it seems that your pbix contain some resources (e.g. custom visuals, images) that don't have a file extension (e.g. the name of the resource is duck instead of duck.png). Please let me know if this is not the case. If so, would you mind sharing the pbix with me?

 

Thanks.

 

Tuan.

 

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