Error starting Power BI (WebView2.Core.dll?)

[glaucolopesrj]

I receive the following error... Please how to solve it?

-----------------------

Feedback Type:
Frown (Error)

Error Message:
O valor não recai no intervalo esperado.

Stack Trace:
System.ArgumentException
em System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
em Microsoft.Web.WebView2.Core.CoreWebView2Environment.<CreateCoreWebView2ControllerAsync>d__98.MoveNext()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
em System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
em Microsoft.Web.WebView2.WinForms.WebView2.<InitCoreWebView2Async>d__25.MoveNext()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
em Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<Initialize>d__78.MoveNext()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
em Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<ChainAfterInit>d__101.MoveNext()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.<>c.<WaitOnUIThreadForTaskCompletion>b__15_0(Task t)
em System.Threading.Tasks.ContinuationResultTaskFromTask`1.InnerInvoke()
em System.Threading.Tasks.Task.Execute()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
em Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
O valor não recai no intervalo esperado.

Invocation Stack Trace:
em Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
em Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
em Microsoft.PowerBI.Client.Program.RunApplicationLegacy(String[] args)
em Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.129.905.0","ModuleName":"Microsoft.Web.WebView2.Core.dll","Component":"Microsoft.Web.WebView2.Core.CoreWebView2Environment+<CreateCoreWebView2ControllerAsync>d__98","Error":"System.ArgumentException","MethodDef":"MoveNext","ErrorOffset":"225","ErrorCode":""}

PowerBIUserFeedbackServices_IsReported:
True

[Anonymous]

Hi @glaucolopesrj 

This problem is mostly related to the environment, usually anti-virus and code integrity conflict, or webview2 should be upgraded, you can refer to this document below.

Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn

Best Regards,
Community Support Team _ Ailsa Tao