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Error loading PowerBI

Feedback Type:
Frown (Error)

Timestamp:
2024-05-22T12:27:52.2421846Z

Local Time:
2024-05-22T09:27:52.2421846-03:00

Session ID:
f0e8ca6b-2983-42ca-b44a-cf3e82a2e271

Release:
October, 2020

Product Version:
2.86.902.0 (20.10) (x64)

Stack Trace:
em System.Collections.Generic.List`1..ctor(Int32 capacity)
em Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
em Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
em Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
em Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
em Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
em Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
em System.Threading.Tasks.Task.Execute()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.86.902.0","ModuleName":"Microsoft.MashupEngine.dll","Component":"Microsoft.Mashup.Evaluator.SerializedResourceKindInfo","Error":"System.OutOfMemoryException","MethodDef":"Deserialize","ErrorOffset":"140"}

InnerException0.Stack Trace:
em System.Collections.Generic.List`1..ctor(Int32 capacity)
em Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
em Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
em Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
em Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
em Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
em Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
em Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
em Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
em System.Threading.Tasks.Task.Execute()

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 pt-BR)

CLR Version:
4.7 or later [Release Number = 528049]

Peak Virtual Memory:
3.81 GB

Private Memory:
244 MB

Peak Working Set:
373 MB

IE Version:
11.0.9600.19596

User ID:
a038a43e-1ddd-4d58-9b8d-8dabab3bfdc4

Workbook Package Info:
1* - pt-BR, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
True

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_v3ModelsPreview
PBI_azureMapVisual

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_qnaLiveConnect
PBI_dataSearchCuration
PBI_dataPointLassoSelect
PBI_narrativeTextBox
PBI_dynamicParameters

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Status: Investigating
Comments
Anonymous
Not applicable

Hi  @dilsonlevi ,

 

Please make sure you have installed the latest version.

This article describes and provides remedies for several circumstances where Power BI can't open or can't connect to data sources.Hope it helps.

Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn

 

Best Regards,
Community Support Team _ Caitlyn