Error at start up

[AndreasThomas]

Keep getting this error at startup of powerbi.

TRied everything: clearing cache, to reinstalling, running as admin, de-installing on premise gateway, re-installing on premise gateway. Nothing helps...

Below error details:

Feedback Type:
Frown (Error)

Timestamp:
2021-07-07T10:14:40.4999437Z

Local Time:
2021-07-07T12:14:40.4999437+02:00

Session ID:
a948a7ea-d654-4f24-9343-fcc4931f876c

Release:
June 2021

Product Version:
2.94.921.0 (21.06) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException
bij Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass56_1.<OnRenderProcessTerminated>b__1()

PowerBINonFatalError_ErrorDescription:
ProcessCrashed

Cef Crash Dump0:
C:\Users\Dre\AppData\Local\Power BI Desktop\User Data\Crashpad\reports\8a3a4b1c-934d-4ee6-9049-ce8426ed6b15.dmp

Cef Crash Dump1:
C:\Users\Dre\AppData\Local\Power BI Desktop\User Data\Crashpad\reports\cdaaa373-dd73-44a4-a4f0-e37f93283f2e.dmp

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.94.921.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser+<>c__DisplayClass56_1","Error":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException - ProcessCrashed","MethodDef":"<OnRenderProcessTerminated>b__1","ErrorOffset":"21"}

OS Version:
Microsoft Windows NT 10.0.19041.0 (x64 nl-NL)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
38.2 GB

Private Memory:
559 MB

Peak Working Set:
754 MB

IE Version:
11.789.19041.0

User ID:
d389ac3c-de31-48ab-aa49-9eff30266bda

Workbook Package Info:
1* - nl-NL, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Enabled Preview Features:
PBI_JsonTableInference
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_eimInformationProtectionForDesktop
PBI_cartesianMultiplesAuthoring
PBI_rdlNativeVisual

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Browser name:
DataExploreView

DPI Scale:
150%

Supported Services:
Power BI

[v-robertq-msft]

Hi, 

Please refer to this document to check if you have met the minimum requirement of installing the Power BI desktop and its limitations :

https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-get-the-desktop#minimum-requirements

Best Regards,

Community Support Team _Robert Qin

[AndreasThomas]

Hi

Requirements are met.

Ended up reinstalling windows, now everthing works fine again...

thanks!