Error: Microsoft Power BI Desktop is not responding

[kavitabehera]

Hi Microsoft team,

For a while I'm facing this issue where my power BI is too slow and every time I open an old or new file this same issue popup. 

I even uninstall and installed the Power BI app also. My laptop has sufficient RAM and ROM. Could you suggest something to resolve this issue?

 

Help Needed:  @Anonymous  @needhelp @MFelix 

[v-robertq-msft]

Hi, 

I think you should try to go to the task manager to shut down any other service which consumes a part of the CPU and RAM of your computer to make sure the available resource on your PC is enough.

If you want to get a solution for this kind of starting desktop problem as soon as possible based on your specific situation, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[motamednejad]

Dear @kavitabehera,

Have you resolved that? I have the same issue while starting up Power BI.

Thanks