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PaulKn

Email is sent to external recipient when report is shared even "send email" option is unchecked

Submitted by Advocate II on ‎02-20-2019 03:52 AM

We have a report that we are sharing with external users. I click on the Share icon, enter the external email address in the "Gran access to" box, leave the "Include an optional message...." box blank and untick the "Allow recipients to share your report" and "Send email notification to recipients" options. However it still sends the user an email notifying them that a report has been shared with them.

 

Is this a bug?

Status: Accepted
See more ideas labeled with:
12 Comments (12 New)
Comments
v-yuezhe-msft
Microsoft Employee
Microsoft Employee
‎02-20-2019 10:21 PM

@PaulKn ,

I can reproduce this issue on my side, I have reported it internally: CRI 105930105, I will post back once I get feedback.

Regards,
Lydia

v-yuezhe-msft
Microsoft Employee
Microsoft Employee
‎02-20-2019 10:21 PM
Status changed to: Accepted
 
v-yuezhe-msft
Microsoft Employee
Microsoft Employee
‎02-27-2019 10:52 PM

@PaulKn ,

Bug 152996 has been created to track this issue.

Regards,
Lydia

PaulKn
Advocate II
Advocate II
‎02-28-2019 12:18 AM

@v-yuezhe-msft Thanks

Anonymous
Not applicable
‎05-17-2019 09:28 AM

@v-yuezhe-msft  Is there an update on this? Facing the issue now and hate sending out so many emails to users.

Anonymous
Not applicable
‎08-19-2019 11:43 AM

Also having the same issue. Is there an update on this? 

BallyKahlon
Advocate III
Advocate III
‎04-07-2020 08:06 AM

This issue is still occuring.  What is the update on this?

benmac
Frequent Visitor
‎07-30-2020 09:55 AM

I'm having same issue, any update?

benmac
Frequent Visitor
‎07-31-2020 07:55 AM

I added this as an idea at https://ideas.powerbi.com/ideas/

"When Sharing Report, Don't Send Email to Recipients"

You should go vote for it!

v-chuncz-msft
Community Support
Community Support
‎08-23-2020 11:41 PM

Hi everyone,

 

This is by design. See https://community.powerbi.com/t5/Service/Comms-going-out-to-external-users-even-if-Send-email/td-p/8....

Idea Statuses