Dataset referring smartsheet(api.smartsheet.com) fails with "Connection closed" error

[nandhp]

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The underlying connection was closed: An unexpected error occurred on a send."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Detail","detail":{"type":1,"value":"https://api.smartsheet.com/2.0/home?"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: Metals Journal.

[Anonymous]

Hi @nandhp 

It's a known issue . The engineers are working on a solution and I will come back with an update if there is any progress.

Best Regards,
Community Support Team _ Ailsa Tao

[nandhp]

Hi Ailsa,

Can we have a quick fix of this issue? Majority of our production dashboards are affected because of this.We aren't able to proceed with refresh other source tables as well.

[nandhp]

Hi Ailsa,

Any update on this issue?

[nandhp]

Hi Team,

Any luck?