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HALoud

Data Mart not opening, keep getting error "We couldn't load your datamart"

Submitted by on ‎08-03-2023 02:05 AM

So I created a datamart 4 weeks ago and yesterday it stopped opening for no apparent reason, and I keep getting this error message, 

 

Any help would be greatly appreciated.

 

Thanks.

HALoud_0-1691053411323.png

 

Status: Delivered
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15 Comments (15 New)
Comments
FranKit654
Regular Visitor
‎08-03-2023 03:45 AM

I have the same issue. Has this since resolved for you? 

 

N.B. all my Datamarts and flows have refreshed successfully, but I cannot get into the Datamart to be able to make any edits.

FranKit654_0-1691059493984.png

 

HALoud
Regular Visitor
‎08-03-2023 04:27 AM

@FranKit654 nope still not working will update when I have a fix

Anonymous
Not applicable
‎08-03-2023 06:42 PM

Hi @HALoud 

What are the data sources associated with datamart ?

 

Best Regards,
Community Support Team _ Ailsa Tao

Rob-Sims-99
Frequent Visitor
‎08-04-2023 01:31 AM

Myself and a number of colleagues are having the same issue, this seems to be a widespread occurence... Has there been any movement on this?

Ian_C
Regular Visitor
‎08-04-2023 04:54 AM

Myself and others in my team are also currently experiencing this. 

 

Data sources in those that were working before yesterday were all Power Platform dataflows. But now even a newly created datamart shows up this error before you can connect to any data sources.

 

Would be great to get this resolved as this is now holding up project work we are actively working on.

BryanCarmichael
Helper II
Helper II
‎08-04-2023 06:23 AM

We are experiencing the same issue - I  know that there where some platform upgrades rolled out this week so maybe that is the root cause.

mhsaint
New Member
‎08-04-2023 10:53 AM

I am experiencing the same issue! So strange and unfortunate! 

FranKit654
Regular Visitor
‎08-04-2023 11:13 AM

@v-yetao1-msf

For my data mart(s) there are connections to sharepoint folders, and also connections to other datamarts

FranKit654
Regular Visitor
‎08-04-2023 11:14 AM

@Ian_C same, it is deeply frustrating! 

DidiermaFR
Advocate I
Advocate I
‎08-05-2023 07:48 AM

Hi folks, Hi @HALoud 

I just delivered  a book to my (french) publisher last week on Datamart and collected at the last chapter all error messages and solutions.

This error could be an internal error #500. Usually a first message is delivered to the owner before this critical  state. This message may not repeat again.

In my case the cause came from a query that was copied from one Datamart to another, where it was not appropriate. some items are not supported (like having 2 regional settings with the same data connexion for instance).

As Ailsa told you, you shoud investigate your Datasources. But as you cannot open it, my first recommendation is to go to connexions in your Datamart settings, and see if every Datasource is correctly authenticated. and then  in your power bi settings to make it work again, and check  each of them while clicking on the status icon : all answers should be "online". I guess some are not.

Please tell to Ailsa all sources that are not online.

Please use SQL queries to document sources, when your Datamart still works. On certain sources, the authentication engine of the Datasource need a second authentification after 60 days.

 

Please ask to join The Datamart Linkedin Group

(20) Datamart (Power BI) | Groupes | LinkedIn

 

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