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Dashboard tile error

Hi,

 

I am getting the following error when I try to view my dashboard.

 

dashboard error.JPG

 

Yesterday, I believed the dashboard tiles weren't refereshing correctly but I could still click into the report-level view.

 

However, today I'm can't even click into the report-level view.

 

Is there any way to fix this issue?

 

Thanks!

 

Status: Needs Info
Comments
v-haibl-msft
Microsoft Employee

@jchungfluentco

 

Could you please click the "View related" button to check the related reports and datasets as following screenshot? You need to make sure the data sources and model exist and are accessible for your account.

 

Dashboard tile error_1.jpg

 

Please also help collect the fiddler traces when viewing the dashboard and clicking the tile.

Before capture the traces, please enable following option in fiddler and only open one browser page/tab for PBI Service to repor the issue. You can share the .saz file through online file service like OneDrive.

 

Fiddler.jpg

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
rssafak
New Member

 How did you resolve this issue?

jchungfluentco
Frequent Visitor

I just had to delete the dashboard tile that showed an error, go into the Report and Repin new dashboard tiles with the Pin Live Page function.

rssafak
New Member

i can see the panel but when the person that i share it enters,there is not a problem for the first one,it gives the sane error for others,How can we manage this problem?