Client cannot access shared dashboard

[smannheim]

Hello,

I currently have the Power BI Pro trial activated. I shared my dashboard with an external client who also has the Power BI Pro trial activated. 

However, he is not able to access the dashboard. He has logged out, logged in, cleared cookies, tried on a different browser, etc. 

No dice.

He has a blank gray screen with the Power BI header, and nothing else.

Please help!

[v-qiuyu-msft]

Hi @smannheim,

The issue already reported internally: CRI 39028265. See: http://community.powerbi.com/t5/Issues/Blinking-Power-BI-logo-when-clicking-on-a-Shared-Link/idi-p/1...

Best Regards,
Qiuyun Yu

[v-qiuyu-msft]

Hi all,

The fix already patched production. Please test again in your environment to see if the issue is gone.

Best Regards,
Qiuyun Yu