'Bookmark Navigator' issue when PowerBI Service 'Reset to default' used

[chriswil]

Bookmark Navigator issue when using the PBI service 'Reset to default'   

What appears to happen:

• First bookmark in the list it works

• With middle bookmarks it selects the next bookmark in the list but doesn't apply the bookmark 

       - hence shows the wrong data associated to the bookmark that appears to be selected (or in my case it is on a different page)

• Last bookmark it selects the second bookmark in the list but doesn't apply the bookmark

       - hence shows the wrong data associated to the bookmark that appears to be selected (or in my case it is on a different page)

So in summary with 5 bookmarks 

Bookmark selected by user from list	Bookmark displayed as after 'reset to default'	Bookmark data (page) being shown after 'reset to default'
1	1	1
2	3	2
3	4	3
4	5	4
5	2	5

This reads similar to what is on: https://community.powerbi.com/t5/Issues/Bookmark-Navigator-Bug/idi-p/2473116

With someone still wasn't working last month

[lasersharks]

That was me who raised the previous issue. I raised a ticket and was told a fix would be delivered within a couple of months. Hopefully, it will be fixed next release.

[v-cazheng-msft]

Fix for this issue will be delivered within a couple of months.

[chriswil]

'Delivered' suggests it is fixed in the service which is somewhat misleading.

[v-cazheng-msft]

Hi @chriswil,

According to the policy, once there is a solution or there will be a fix on the issue. Then, we need to change the status on it. Please be patient for the fix. Thanks for your understanding!

Best Regards,

Community Support Team _ Caiyun

[npnigro]

Any update on this? Our customer is flagging this because it makes for a very difficult user experience when you include a "reset" button on your dashboard. 

[lasersharks]

MS Support told me that this will be delivered in the October release.

[npnigro]

Thanks for the update! 

[npnigro]

We're still seeing this issue. Anyone know the new timeline here?

[lasersharks]

I got an update from support saying it is more complicated and they can no longer provide a timeline for a fix :(. All I can suggest is you report it yourselves so they know how many people it is affecting.

[npnigro]

We did report this several months ago, unfortunately.