'Bookmark Navigator' issue when PowerBI Service 'Reset to default' used
Bookmark Navigator issue when using the PBI service 'Reset to default'
What appears to happen:
• First bookmark in the list it works
• With middle bookmarks it selects the next bookmark in the list but doesn't apply the bookmark
- hence shows the wrong data associated to the bookmark that appears to be selected (or in my case it is on a different page)
• Last bookmark it selects the second bookmark in the list but doesn't apply the bookmark
- hence shows the wrong data associated to the bookmark that appears to be selected (or in my case it is on a different page)
So in summary with 5 bookmarks
| Bookmark selected by user from list | Bookmark displayed as after 'reset to default' | Bookmark data (page) being shown after 'reset to default' |
1 | 1 | 1 |
| 2 | 3 | 2 |
| 3 | 4 | 3 |
| 4 | 5 | 4 |
| 5 | 2 | 5 |
This reads similar to what is on: https://community.powerbi.com/t5/Issues/Bookmark-Navigator-Bug/idi-p/2473116
With someone still wasn't working last month
14 Comments
- lasersharks
Kudo Collector
That was me who raised the previous issue. I raised a ticket and was told a fix would be delivered within a couple of months. Hopefully, it will be fixed next release.
- v-cazheng-msft
Community Support
Status changed:NewtoDoneFix for this issue will be delivered within a couple of months.
- chriswilFrequent Visitor
'Delivered' suggests it is fixed in the service which is somewhat misleading.
- v-cazheng-msft
Community Support
Hi chriswil,
According to the policy, once there is a solution or there will be a fix on the issue. Then, we need to change the status on it. Please be patient for the fix. Thanks for your understanding!
Best Regards,
Community Support Team _ Caiyun
- npnigro
Advocate III
Any update on this? Our customer is flagging this because it makes for a very difficult user experience when you include a "reset" button on your dashboard.
- lasersharks
Kudo Collector
MS Support told me that this will be delivered in the October release.
- npnigro
Advocate III
Thanks for the update!
- npnigro
Advocate III
We're still seeing this issue. Anyone know the new timeline here?
- lasersharks
Kudo Collector
I got an update from support saying it is more complicated and they can no longer provide a timeline for a fix :(. All I can suggest is you report it yourselves so they know how many people it is affecting.
- npnigro
Advocate III
We did report this several months ago, unfortunately.