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BUG: cannot import custom visuals

I tried to import some custom visuals from the Microsoft Visual Store but every time I tried to import one, I get the following error message:

 

demi1996_0-1645097422581.png

 

It does not matter which custom visual I try to import and it also does not matter if I try to import it in an existing dashboard or in a completely new one. Is there an issue with the Store maybe?

 

Following error message I also got:

 

Stack Trace:

Javascript: TypeError

at MarketplaceProductsHostService.<anonymous> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:123260:93)

    at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:2952:43

    at Object.next (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:2963:26)

    at fulfilled (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:2867:44)

    at ZoneDelegate.invoke (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:110474:180)

    at Object.onInvoke (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:21452:64)

    at ZoneDelegate.invoke (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:110474:68)

    at Zone.run (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:110337:59)

    at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:110922:50

    at ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:110486:193)

 

PowerBINonFatalError:

{"AppName":"PBIDesktop","AppVersion":"2.100.1401.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js","Component":"MarketplaceProductsHostService","Error":"TypeError","MethodDef":"<anonymous>","ErrorOffset":"123260:93"}

 

 

Thanks in advance!

 

Kind regards

 

Status: Investigating

Hi,

According to my test, I can successfully import the custom visual to my Power BI desktop:

vrobertqmsft_0-1645167672396.png

 

What’s the kind of custom visual you wanted to import?

 

I suggest you to update to the latest version of the Power BI desktop and check if this problem can disappear.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Comments
v-robertq-msft
Community Support

Hi All,

Would you like to follow the workaround posted by JohnQ1978 to check if the issue can be temporarily fixed?