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DamienW

BI Service refresh failure

Submitted by on ‎03-12-2018 03:09 PM

Currently getting refresh failures in the service, the gatweway is online, and all datasources are authenticating and connecting fine.

 

The error message I am getting is not very informatitve to diagnose further... anyone got ideas how to better diagnose these issues? 

 

The only error message I am getting is:

2018-03-13_08h03_54.png

Status: New
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2 Comments (2 New)
Comments
v-jiascu-msft
Microsoft Employee
Microsoft Employee
‎03-13-2018 02:13 AM

Hi @DamienW,

 

I would suggest you file a support ticket here. If you can share the gateway log, I will try to help.

create ATicket

BI_Service_refresh_failure

 

Best Regards,

Dale

DamienW
Frequent Visitor
‎03-13-2018 09:19 PM

Thanks, will look at doing for future reference, it seems, the issues have resolved themselves, once i removed Google Analytics as the datasource, it seems I was hitting GA API quotas (via the desktop) and thus assumed it was also affecting the BI Service as well...

 

Happy to close this as aresolved 

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