Automated Refresh Failing for SSAS

[Anonymous]

Hi Team,

I have a report that is importing data from an SSAS cube and then combining data together. The report refreshes if I run it locally in PowerBI Desktop (albeit it can take up to 5 to 10 minutes to complete), but when I publish to our tenant and try to refresh there it failes, gives one of the following error messages (not written verbatim):

1. User (my user name) does not have access

2. AnalysisServices: The connection either timed out or was lost.

3. Server returned an unrecognizable response

I have tried to refresh around 10 times in the past 7 days and it always returns one of those error messages

[Anonymous]

I also published this to My Workspace, just in case it was a Workspace specific issue and I got one of the same error messages:

AnalysisServices: The server sent an unrecognizable response.

[v-robertq-msft]

Hi, 

If you want to get a solution for this kind of refresh problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin