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Authentication with BigQuery : dataset refresh not working

Submitted by Anonymous on ‎07-29-2021 05:57 AM

Hello,

 

I have recently noticed that I could no longer update my Power BI datasets using the web client, neither by using the planned refresh nor the instant refresh

rufinmariette_2-1627562386083.png

 

rufinmariette_3-1627562448333.png

 

As suggested in the error message, I went to the settings

rufinmariette_4-1627562532789.png

I clicked on "Edit credentials", which showed this screen : 

rufinmariette_5-1627562588982.png

And after authenticating with any privacy level, I end up on the exact same screen as above

 

Clicking cancel brings me back to the settings, the credentials issue is still there, and I cannot access scheduled refresh : 

rufinmariette_6-1627562772406.png

 

I manage to load and refresh the data on the desktop client, so it does not look like an account issue

The version of my desktop client is : 2.95.804.0 64-bit (july 2021), and I was able to recreate the issue with a new report

I was able to recreate the issue using : Chrome, Firefox and Edge

 

Several people in my organization have this issue, however a few others manage to do refresh with their credentials

 

 

Could you please help us solve the problem?

Thanks in advance

Status: New
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19 Comments (19 New)
Comments
Anonymous
Not applicable
‎07-29-2021 06:35 AM

I'm having the exact same issue. I've also tried in different workspacaes and tenants

Jerome_T
Regular Visitor
‎07-29-2021 06:42 AM

Hello, I'm having the exact same issue... 😞

Anonymous
Not applicable
‎07-29-2021 07:57 AM

Exact same issue here

Anonymous
Not applicable
‎07-29-2021 11:26 AM

Hello, I have been having this issue all day as well. My team is unable to view our reports.

Anonymous
Not applicable
‎07-29-2021 02:37 PM

There is an ongoing issue with Bigquery connector. I talked with a Support Team from MS and they told me this will get fixed on next Service's update, due to 8/7

v-chuncz-msft
Community Support
Community Support
‎07-30-2021 12:47 AM

@Anonymous 

 

A similar issue has been reported internally. The fix will arrive in early August.

CRI 251438100

Anonymous
Not applicable
‎07-30-2021 02:59 AM

Thank you for the information !

 

I will update this thread when I notice it's fixed

Until then do not hesitate to tell me when the fix is deployed

bmcknight
Regular Visitor
‎07-30-2021 11:40 AM

We're having the same issue!

dsaintilma-flin
New Member
‎08-02-2021 08:02 AM

Having the exact same issue here as well.

dsaintilma-flin
New Member
‎08-03-2021 08:31 AM

Microsoft PowerBI support shared with me this tip:

 

You could edit the datasource credentials by logging into the below link ( A workaround untill the fix is deployed )

 

https://admin.powerplatform.microsoft.com/ext/DataGateways

 

Worked for me.

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