power bi services unable to connect to sharepoint

[dw700d]

Good day,

I have a power bi desktop dashboard saved to my desktop. I publish this dashboard to a work space in power bi services. The data source of this dashboard is sharepoint. Once I publish the dashboard to power bi service it is unable to connect to sharepoint. See the screen shot below.

When i go to data set settings i see a few of the fields are greyed out. these fields include gateway connection,data source connection and schedule refresh. How can i connect my power bi services to sharepoint?

[Anonymous]

Hi @dw700d ，

Please try clearing permissions for SharePoint list in Power BI Desktop.

Then select the Global Permissions option.>Select the SharePoint list listed within the window.
Press the Clear Permissions button.>Select the Close option.>Then re-enter the credentials for the SharePoint list.

Best Regards,
Community Support Team _ Caitlyn

[Anonymous]

This thread will now be closed, and if you need to discuss this issue further, you can contact me in the post to modify the status.