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0

not able to open report

Submitted by Anonymous on ‎05-31-2017 12:20 AM

Hello Team,

 

I am facing the issue while opening the report. One hour before it was working but once I closed the report and reopen the report then it is giving an error: "We weren't able to restore the saved database to the mode".


Could anybody please share the solution for this? It's very important to solve this issue because we have demo today.

Thanks In advance...

Regards,
Laxmiknat Kalkote

Status: Delivered
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3 Comments (3 New)
Comments
v-haibl-msft
Microsoft Employee
Microsoft Employee
‎06-01-2017 07:50 PM

@Anonymous

 

Are you using the latest May 2017 (2.46.4732.721) version of Power BI Desktop? If not, please unintall the old one and install the new one. If issue still persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
If issue is resolved, you can share the solution here later to help others who have the same problem.

 

Support Ticket.gif

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎06-07-2017 08:09 PM
Status changed to: Delivered
 
slumpkin
Regular Visitor
‎09-14-2017 05:37 AM

I'm also having issues with this. Where I will be working on a report, need to pin a specific visual to a dashboard, so I title the report and save it but then once I pin the visual and go back to work in the same report, it no longer exists.

 

I'm using the online version of power BI so assuming that software update is not the cause.

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