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Arnoh

issue installing on premises data gateway update

Submitted by Helper III on ‎01-26-2023 02:05 AM

Hi,

 

I am trying to install the latest version of te on premises data gateway on a windows 2019 server.

.net framework version 4.8 is installed. 

 

When running the update i get the following messega.

 

issue installing gateway 26012023.png

 

windows server version.png

Status: Delivered
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2 Comments (2 New)
Comments
Anonymous
Not applicable
‎01-26-2023 11:40 PM

Hi @Arnoh 

You can uninstall the .net framework and then reinstall the latest version . Then uninstall the gateway in Control  Panel , download the gateway in Download On-premises data gateway from Official Microsoft Download Center  and reintall the gateway .

 

Best Regards,
Community Support Team _ Ailsa Tao

Arnoh
Helper III
Helper III
‎01-27-2023 09:36 PM

Hi,

 

We can't remove .net framework?

But we already removed the gateway. Now we can't reinstall the gateway either. 

 

We can't refresh te data anymore.

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