White screen on Power Query Settings

[burakdemirtas]

I'm having the issue of getting just white screen while editing the power query steps and it's happning with both Excel and Power BI in a random manner. I couldn't really understand why it's happening but it is causing a lot of rework and it's clearly a bug in Power Query interface.

If I'm lucky, sometimes I press "Esc" and close the white screen. Yet, this doesn't work all the time. Also, even if it goes for that step, it continues when I click to the settings of other steps as well until I close the power query window. You can see the screenshot below. (I've hidden the content part with black, please ignore the black areas)

I've searched but couldn't find a similar issue, so I'm posting here.

Power BI Desktop Version : Version: 2.123.742.0 64-bit (November 2023)

[v-tianyich-msft]

Hi @burakdemirtas ,

I tried a number of actions including the picture display, clicking on the gear it would bring up a prompt box for that action, I think you may need to reinstall Power BI Desktop.

Best regards,
Community Support Team_ Scott Chang

[burakdemirtas]

Hi Scott,

Thanks for the comment. However, as I mentioned, it's not only Power BI, it's also happening with Excel. So, it's a Power Query interface issue.

Also, it's very hard to replicate that error. %95 of the time I'm getting the promt box accurately. But sometimes, especially during a ciritical work, I get empty white box and I just have to close it somehow (with Esc when it works) or I need to kill the Excel or Power BI. No other work around...

I'm almost sure this is a bug. MS development team should know about that. I think sooner or later, MS will get this error from other users as well.

Let's see...

[xix]

I am also experiencing the exact same issue, after upgrading to windows 11. Hope this helps.