Unable to opening datamart

[biswarup]

Hi Team,

I am facing issue with Opening datamart in Power Bi. Getting below error but other Datamart are opening within few seconds

Thanks

Biswarup

[v-xiaoyan-msft]

Hi @biswarup ,

It's been two days since you reported this issue, is it working properly now?
After my testing, it can be loaded by normal access.
If it still has problems, please provide us with your Power BI Cluster for further investigation.

Best regards.
Community Support Team_ Caitlyn

[biswarup]

Thanks for your email, Still i am getting same issue with ,it is not loading. I am connecting azure databricks using Power BI datamart. Could you please let me know Power BI Cluster is required? if it is required for let me know, i will get this information?

We are facing this issues and blocking our delivery and 150 people are facing problem. Please investigate as soon as possible 

[biswarup]

Hi @v-xiaoyan-msft ,

COuld you please help for this issues?

Thanks

Biswarup

[v-xiaoyan-msft]

Hi @biswarup ,

We have seen this issue submitted by engineers on our internal platform to the product team.
They have been aware of the issue and the fix is expected to be around Late April.

 The engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

Best regards.
Community Support Team_ Caitlyn

[biswarup]

@v-xiaoyan-msft - Data load stuck for last 8-9 hours in same stage, could you help me why it is happening.

We are taking data from Azure Databricks and cluster is running.

[v-xiaoyan-msft]

Hi @biswarup ,

According to the existing authority I can not do further investigation, the above post is the feedback I got. If you are very urgent to get an engineer dedicated to your case, you may consider opening a support ticket.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Caitlyn