Unable to open program

[jneuey5]

Am unable to open program this morning. Is there something I can try?

Feedback Type:
Frown (Error)

Timestamp:
2021-03-01T14:31:34.0319550Z

Local Time:
2021-03-01T08:31:34.0319550-06:00

Session ID:
8699d37d-f792-4c92-846a-f6ee2f1f52d4

Release:
November 2020

Product Version:
2.87.1061.0 (20.11) (x86)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.87.1061.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"113"}

OS Version:
Microsoft Windows NT 10.0.18363.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
1.36 GB

Private Memory:
415 MB

Peak Working Set:
351 MB

IE Version:
11.1198.18362.0

User ID:
a726f436-8131-43a2-a97d-d0806c2fd286

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

[v-lili6-msft]

hi  

Try to uninstal and reinstal the latest version and then try it again.

2.90.782.0 64-bit (February 2021)

https://www.microsoft.com/en-us/download/details.aspx?id=58494

Regards,

Lin