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MarkCAN

Unable to connect data

Submitted by on ‎02-25-2022 12:49 AM

I have follwed all the instruction, conenct my Azure using the correct code but no matter how many time I am unable to load the Emissions Impact data, it jsut says unable to refresh.

 

Please advise.

 

Mark Gardner

Status: Investigating

Hi @MarkCAN ,

 

May I know is your problem happening in Power BI service or Power BI Desktop? What’s your data source and what kind of connector are you using to connect your data source?

Are you trying to connect to Emissions Impact Dashboard? If so, to install the Emissions Impact Dashboard in Power BI and connect it to your data, make sure you have the following: before installing the app.

  • A Power BI Pro license. If you don’t have a Power BI Pro license, get a free trial now.
  • An admin role with read/write permissions on your Azure tenant. If you don't have such permissions, contact an Azure admin who has read/write permissions.
  • The Emissions Impact Dashboard is supported for EA Direct and MCA/MPA (CSP with Azure Plan) accounts.
    • If you have an EA Direct account, you must be an Enrollment Administrator with either read or write permissions and have your company's enrollment number.
    • If you have an MCA/MPA (CSP with Azure Plan) account (that is, you have a direct billing relationship with Microsoft), you must be a Billing Account Administrator with a role as Billing Account Reader/Contributor/Owner, and have your company's billing account ID.

 

 

Best Regards,

Community Support Team _ Caiyun

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2 Comments (2 New)
Comments
v-cazheng-msft
Community Support
Community Support
‎02-27-2022 05:51 PM
Status changed to: Investigating

Hi @MarkCAN ,

 

May I know is your problem happening in Power BI service or Power BI Desktop? What’s your data source and what kind of connector are you using to connect your data source?

Are you trying to connect to Emissions Impact Dashboard? If so, to install the Emissions Impact Dashboard in Power BI and connect it to your data, make sure you have the following: before installing the app.

  • A Power BI Pro license. If you don’t have a Power BI Pro license, get a free trial now.
  • An admin role with read/write permissions on your Azure tenant. If you don't have such permissions, contact an Azure admin who has read/write permissions.
  • The Emissions Impact Dashboard is supported for EA Direct and MCA/MPA (CSP with Azure Plan) accounts.
    • If you have an EA Direct account, you must be an Enrollment Administrator with either read or write permissions and have your company's enrollment number.
    • If you have an MCA/MPA (CSP with Azure Plan) account (that is, you have a direct billing relationship with Microsoft), you must be a Billing Account Administrator with a role as Billing Account Reader/Contributor/Owner, and have your company's billing account ID.

 

 

Best Regards,

Community Support Team _ Caiyun

NickBursey
New Member
‎06-22-2022 06:41 AM

Are there plans to open this up to Direct and Indirect CSP customers so that the thousands of MSP customers can also benefit from these insights?

 

All of our customers want this data but are being punished for choosing to going through us - their trusted supplier. By not opening this up to CSP customers you are putting Managed Service Providers and their customers in a tough spot and souring the relationship. 

Idea Statuses