Teams Integration not working

[Kanderson]

For the past 3 days, PBI reports are not loading/working within Teams. I tried deleting the tab and going in to re-add it, but each time I click on PowerBI I get the below error: 

[v-cazheng-msft]

Hi @Kanderson ,

To collaborate in Microsoft Teams with Power BI, there are some requirements. Please check wither these elements firstly:

• Ensure the Power BI app is enabled in the Teams Admin center apps list.
• Your users with a Power BI (Free) license can access personal analytics including using the built-in Teams analytics report and create reports in their My workspace.
• Your users with Power BI (Free) licenses can also access content shared to them from a workspace that is part of a Power BI Premium capacity (P SKU).
• Your users with a Power BI Pro or Premium Per User (PPU) license can share content with others or build content in workspaces.
• Users will need to sign in within the Power BI app for Teams or the Power BI service to activate their Power BI license.
• Users meet the requirements to use the Power BI tab in Microsoft Teams.

For more details, you may refer to Collaborate in Microsoft Teams with Power BI - Power BI | Microsoft Docs.

In addition, may I know if you access the report from Power BI Service, will you get such owl issue?  

Best Regards,

Community Support Team _ Caiyun

[Kanderson]

Hi @v-cazheng-msft ,

We do have PowerBI enabled within the teams (see  below). We have had multiple PowerBI's connected to this teams over the past year and have never had this issue. It just happened within the past week that it is no longer accesible via teams. I removed and cannot even re-add the PBI currently and am still getting the owl message. I've tried restarting and had other users in the teams try with the same error. If I need to open a ticket for support, I can do that too, since it seems like this might not be an easy fix.

[VTHT]

hello @Kanderson ! I am also having the same issue. has there been any solution?

The PowerBI page within teams doesn't load at all.

- I tried deleting my microsoft teams cache and restarted computer as well.