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Switching reports before app loaded temporarily corrupts data on first page of report

Hi

 

We maintain multiple reports in a single app and if a user clicks on a different report before the first report has finished loading its landing page the clicked on report will have some corrupted data when it first presents. Re-clicking on the tab at the side will fix it as will going to another page on the report and returning to the landing page but we've had users thrown off by the experience.

 

Thanks

Andrew

Status: Investigating

Still could not reproduce it in my side. Did this issue happen in which visual or all visuals? Looks like a multi-row card visual or any other custom visuals?

 

Best Regards,
Community Support Team _ Yingjie Li

Comments
v-yingjl
Community Support
Status changed to: Investigating

Could not reproduce it in my side as far as my test.

"before the first report has finished loading its landing page the clicked on report will have some corrupted data when it first presents."

What would the 'corrupted data' show in the report? Whether consider providing some comparison screenshots about this issue?

 

Best Regards,
Community Support Team _ Yingjie Li

AndrewZ
Helper I

So this is what it looks like. I had to spend some time using fake data and switching around divisions. You can see the first figure from Report A overides the first figure of Report C. There are others as well but I don't want spend time changing those as well.

 

 

AndrewZ_1-1639647187472.png

 

v-yingjl
Community Support
Status changed to: Investigating

Still could not reproduce it in my side. Did this issue happen in which visual or all visuals? Looks like a multi-row card visual or any other custom visuals?

 

Best Regards,
Community Support Team _ Yingjie Li

AndrewZ
Helper I

Hi

 

Only multi row cards and some shapes and buttons no custom visuals here. It seems to happen to the first few figures to load.