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OrlandoS123

Slow Publishing Time

Submitted by on ‎09-05-2022 06:33 AM

Hello!

 

I'm having this problem since 08/30,

 

Publishing went from 2-3 minutes to +20 min, at diferent report sizes.

 

I even updated to the new 2.108.997.0 but nothing changed.

 

Best Regards!

 

O.S. 

Status: Investigating
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎09-05-2022 07:59 PM

Hi @OrlandoS123 

The publish you mentioned is publishing report from Desktop to Service , right ? I have some questions to confirm .

1. Is publish report to Service the same regardless of your data source ? 

2. Even if there is only one row of data, does it take you twenty minutes to publish to Service ?

3. What is the version of your Desktop ?

4. If you use another computer to publish report to Service with the same account, will it take twenty minutes ?

You can troubleshooting your issue by the above questions . Looking forward to your reply . 

 

Best Regards,
Community Support Team _ Ailsa Tao

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