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GTech01

Slow DB2 refresh Power BI Desktop

Submitted by on ‎01-16-2019 07:43 AM

Hi,

 

Since December update we have hard time refreshing data with our DB2 database. Previously we were able to refresh around 7000 records a second, now the first 100-150 000 records are relatively OK but after that the pace drop at around 100-200 records a second.

 

Thanks

Status: New
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43 Comments (43 New)
Comments
BjoernSchaefer
Helper II
Helper II
‎02-21-2019 05:03 AM

@Anonymous,

 

awesome. Thank you very much. A 'lil feedback on my MS-Support-Ticket.

 

The Engineer (finally) forwareded the issue to the product team and they asked for Trace-Files and a behaviour description of an earlier version of PowerBI Desktop, wich both i provided.

 

Now i'm playing the waiting game, again. But at least they investigating that issue.

 

Regards

 

BjoernSchaefer

GTech01
Frequent Visitor
‎02-21-2019 05:32 AM

Maybe too late for us, we're looking to move with Tableau...

Anonymous
Not applicable
‎03-08-2019 07:17 AM

any upadte on this? my gateway updated and now i can't get files updated in PBIWeb.  our hosts are pegged in processor

BjoernSchaefer
Helper II
Helper II
‎03-11-2019 01:37 AM

@Anonymous 

 

i'm still in contact with the support. They told me, that the product team is investigating the issue, more tickets has been created regarding that issue. When i wanna know the status the respond is always the same. 

 

"The product team is investigating this issue. Please wait for further updates."

 

Regards

 

BjoernSchaefer

Anonymous
Not applicable
‎03-12-2019 02:53 PM

BjoernSchaefer - are you getting?

 

Before the data import for (FILE) finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again.
Please try again later or contact support. If you contact support, please provide these details.

BjoernSchaefer
Helper II
Helper II
‎03-13-2019 12:53 AM

@Anonymous,

 

that's exactly the error message i'm getting in the Service. The Query runs over 2 hours and i guess that PBI is cancelling refreshes that take over 2 hours.

 

Regards

 

BjoernSchaefer

Anonymous
Not applicable
‎03-13-2019 05:45 AM

Ah referencing back I do see what you were experiencing in the gateway. I am getting this across all data sources - those that have SQL or DB2 ODBC or Excel

BjoernSchaefer
Helper II
Helper II
‎03-13-2019 07:07 AM

@Anonymous,

 

did you update the Gateway to the Feb '19 Version. A lot of peaple in the community do have the issue that you mentioned.

 

 

robarivas
Post Patron
Post Patron
‎03-13-2019 07:09 AM

I'm having the slowness with or without the gateway. In my opinion the connector itself is somehow broken.

BjoernSchaefer
Helper II
Helper II
‎03-13-2019 07:21 AM

@robarivas,

 

that's my opinion, too. I already told this MS, but i get the feeling that they are not listening.

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