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imranamikhan

Slicer switches from Drop-down List to Check List when using Bookmarks Assigned to an Image

Submitted by Helper V on ‎02-27-2020 01:49 PM

Hi,

I am not getting any traction from the Microsoft support team on this issue so raising as a new one. Apologies if this is the wrong approach.

 

Issue:

  • I have a PowerBI report with a number of slicers formatted as dropdown lists

    1.PNG
  • I have assigned a bookmark to an image which navigates a user to a different page
  • Whenever a user clicks on a bookmark, on random occasions the slicers change into lists.
    Example.gif

This issue has been raised elsewhere without resolution from the support team.

Best regards,

ImranAmi

Status: New
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7 Comments (7 New)
Comments
v-yuta-msft
Community Support
Community Support
‎02-28-2020 12:44 AM

@imranamikhan ,

 

It's very difficult to reproduce this issue, I have tried many times on both desktop(latest version) and service side. The drop down slicer will not be changed to check list when click the "image" button on my side. 

 

If this issue still persists on your side, I would suggest you create a support ticket here for further analysis.

Support Ticket.gif 

 

Regards,

Jimmy Tao

imranamikhan
Helper V
Helper V
‎02-28-2020 01:15 AM

Hi @v-yuta-msft  - would it help if I sent you my PBIX file? I will also create a ticket.

v-yuta-msft
Community Support
Community Support
‎03-01-2020 06:01 PM

@imranamikhan ,

 

Please send a sample file. Make sure there's no confidential data in the sample file.

 

Regards,

Jimmy Tao

imranamikhan
Helper V
Helper V
‎03-02-2020 01:58 PM

Hi @v-yuta-msft ,

 

Onedrive link to the sample file below:

 

Sample file OneDrive link 

 

Regards,

ImranAmi

imranamikhan
Helper V
Helper V
‎03-10-2020 01:17 PM

Hi @v-yuta-msft. Ticket raised under 120031022003067.

kristofferwest
Advocate I
Advocate I
‎06-02-2020 06:51 AM

Hi

I have not seen this issue for a while, any news on the support ticket?

imranamikhan
Helper V
Helper V
‎06-10-2020 05:06 AM

Hi,

 

Sorry I did not provide an update on the ticket. The fix supplied by the support team is just to reset all bookmarks for all images/shapes etc. I still consider this a workaround rather than an actual bug fix but this has worked so far without issues.

 

Details from the support team:

 

1. Select Dropdown on your slicer
2. Create new bookmark of the page with this dropdown slicer

3. Replace old bookmark with a new one and adjust the setting of all your images, shapes etc linked to the old bookmark

Regards,

ImranAmi

Idea Statuses