Services are down (desktop, app.powerbi.com, etc.)

[stanxl]

Urgent issue

We cannot access any report in the PBI service.

In Power BI Desktop, we get the following error message:

[v-yetao1-msft]

Hi @stanxl 

Can you access your reports normally in Service now ? From the error message , there seems to be a problem with ODBC, are all your reports coming from the same data source and fetched via ODBC ? 

Best Regards,
Community Support Team _ Ailsa Tao

[Daryl-Lynch-Bzy]

@v-yetao1-msft / @stanxl - down at the moment!  Two days of bad luck.

Henry the Owl 

And the support page are down.

[Dragomir]

@v-yetao1-msft @stanxl @Daryl-Lynch-Bzy 

We are experiencing the exact same issue for one of our customers. We are unable to navigate to the support page.

[Kmachekanyanga]

Good day,

Kindly note PowerBi services are down , we are failing to access our reports , see error below :

[oandrei]

Same issue here! Services are down and the dashboards are not accessible.

[v-yetao1-msft]

Hi  all

Can't y'all access the link below? Where are each of your tenants located?

https://app.powerbi.com/ 

Best Regards,
Community Support Team _ Ailsa Tao

[Kmachekanyanga]

Good day , 

Thank you , its now up and running 

[Rijn_77]

Hi, 

We are having exactly the same issue (netherlands). 

All users in our company are experiencing issues. 

I also can't acces the link (app.powerbi)

Gr 

[v-yetao1-msft]

Hi  all

Fabric customers with tenants located in the North Europe region may experience delay in interacting with the service. Engineers are investigating the issue and an update will be provided soon.

Best Regards,
Community Support Team _ Ailsa Tao

[Dragomir]

@v-yetao1-msft - North Europe. 

However, as @Kmachekanyanga said. The service is accessible now. It seems that MS has been looking at the issue since this morning (from what I could observe)