Route Map not interacting with Matrix visual in Power BI Service even though it works in Desktop App

[Analyst_1991]

Hi there

1. I am using a Route Map and a Matrix visual on the same report page
2. Both visuals' data come from the same table
3. They interact by cross-filtering and have worked correctly for more than 8 months
4. This morning I clicked on the Route Map and now it's not filtering the Matrix table
5. I checked the pbix file I published and it's working perfectly fine on the Desktop app
6. The Matrix still filters the Route Map online, but not the other way around
7. I checked my visual interaction settings online and it's configured correctly

I duplicated the report page and changed the Route Map to a Table visual and the interactions worked both ways...

I also republished the report, but it made no difference.

Any thoughts as to what might've caused this or how to fix this?

TIA!

[v-yanjiang-msft]

Hi @Analyst_1991 ,

It works fine in my side.

I suggest you check the visualization interaction in Service, turn on the "Edit interactions" option, then check if the highlight or filter is selected.

If it still doesn't work, you may try to clear the browser cache, reinstall the latest version, or delete the Route map and reimport it in Desktop visualizations.

Best regards,

Community Support Team_yanjiang