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Ribbon not initializing

Feedback Type:
Frown (Error)

Timestamp:
2023-06-01T15:36:46.0558983Z

Local Time:
2023-06-01T10:36:46.0558983-05:00

Session ID:
73b2bb40-77ad-45ce-a2ea-06b98f8bd6af

Release:
April 2023

Product Version:
2.116.966.0 (23.04) (x64)

Stack Trace:
System.ApplicationException
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCoreBase.InitializeRibbon(IntPtr handle, CultureInfo currentUICulture)
at Microsoft.Mashup.Client.UI.Shared.Ribbon.EditorRibbonControlBase.InitializeControl()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.116.966.0","ModuleName":"Microsoft.Mashup.Client.UI.dll","Component":"Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCoreBase","Error":"System.ApplicationException","MethodDef":"InitializeRibbon","ErrorOffset":"219"}

OS Version:
Microsoft Windows NT 10.0.19044.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
70.5 GB

Private Memory:
725 MB

Peak Working Set:
926 MB

IE Version:
11.789.19041.0

User ID:
89731160-19aa-499e-be1d-34796967a98e

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Enabled Preview Features:
PBI_enableWebView2
PQ_WebView2Connector
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_horizontalFusion
PBI_optimizeTabRibbon
PBI_relationshipEditPane
PBI_setLabelOnExportPdf

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_angularRls
PBI_onObject
PBI_dynamicFormatString

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Status: Investigating

Hi @RajStratasFoods ,

 

Are you able to describe the specific scenario in which the problem occurred?
Based on the information you provided we can conclude that it occurred in Power BI Desktop. I don't quite understand your title, can you describe it in a little more detail?

 

Best regards.
Community Support Team_ Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @RajStratasFoods ,

 

Are you able to describe the specific scenario in which the problem occurred?
Based on the information you provided we can conclude that it occurred in Power BI Desktop. I don't quite understand your title, can you describe it in a little more detail?

 

Best regards.
Community Support Team_ Caitlyn