Report not loading

[JohneyB]

Hi there,

All working report suddenly stopped loading the report. Am able to see the datasets, relationship tables, data behind for each dataset but report is not loading with graphs that was desgined. Something has gone wrong. 

Could you please help/suggest what may be wrong here?

Feedback Type:
Frown (Error)

Timestamp:
2022-02-04T13:42:24.7743082Z

Local Time:
2022-02-04T05:42:24.7743082-08:00

Session ID:
abdc16cf-c3c5-4ed9-a374-e1f065a1ddbe

Release:
February 2022

Product Version:
2.102.402.0 (22.02) (x64)

Error Message:
Failed to load the report.

Stack Trace:
TypeError: Cannot read properties of undefined (reading 'length')
at Function.Deserializer.from (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:2099:66)
at Function.SemanticQuerySerializer.deserializeFilter (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:2071:190)
at deserializeObjectProperty (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:9939:221)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10352:73
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10357:42
at Object.DataViewObjectSerializer.deserializeObjects (https://ms-pbi.pbi.microsoft.com/minerva/scripts/data.js:10361:30)
at ExplorationSerializer.deserializeSingleVisual (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14439:248)
at ExplorationSerializer.deserializeVisualContainer (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14350:48)
at ExplorationSerializer.deserializeCanvasItem (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14343:58)
at ExplorationSerializer.deserializeCanvasItems (https://ms-pbi.pbi.microsoft.com/minerva/scripts/explore.js:14322:193)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.ErrorHostService.GetErrorDetails(ShowErrorDialogArgs args)
at Microsoft.PowerBI.Client.Windows.ErrorHostService.<>c__DisplayClass5_0.<ShowErrorDialogCore>b__0()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.AllowModalDialogs(Action action)
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass14_0.<ExecuteOnUIThreadAndHandlePromise>b__0()
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.ExecuteOnUIThreadAndHandlePromise[T](Func`1 func, IPromiseStore promiseStore, Int64 promiseHandle)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.InvokeCs(InteropCall call)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

OS Version:
Microsoft Windows NT 10.0.19044.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
54.6 GB

Private Memory:
983 MB

Peak Working Set:
981 MB

IE Version:
11.789.19041.0

User ID:
957236cc-5c50-416e-86c1-1c2385bdd1fe

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Enabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Snapshot Trace Logs:
C:\Users\v-jobhu\Microsoft\Power BI Desktop Store App\FrownSnapShot7f43cb4e-f7c1-4978-abc9-1ab40987c98c.zip

Model Default Mode:
Import

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\v-jobhu\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_enableWebView2
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PQ_WebView2Connector
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
MSIT

DPI Scale:
100%

Supported Services:
Power BI

[v-yingjl]

Here is the same issue that you can refer:

https://community.powerbi.com/t5/Issues/Power-BI-Desktop-is-unable-to-load-reports/idi-p/2319250 

Best Regards,
Community Support Team _ Yingjie Li