Report Builder Unable To Log In Into PowerBi service

[DavidMastny]

Hello, 

I am trying to use the Report Builder after some time, however I am unable to log in into PowerBi service to get data. Any time I press get data, log in window pops up, I confirm my account I normally use (and works fine with other products) and it seems to log in. Then after a few seconds, it asks for log in again and again. Finally it throws an error "Unable to log in into powerbi service" and freezes, so I can even see more error details. I have the most recent version, downloaded from MS store. 

Thanks for any ideas!

D

[Anonymous]

Hi  @DavidMastny 

What version of report builder are you currently using? There is no problem logging into Power BI Service if you use that account, is there? Have you ever logged into report builder before using that exact login?

Best Regards,
Community Support Team _ Ailsa Tao

[DavidMastny]

Hello, I have 15.7.1813.16 version of the report builder. I used report builder some time ago before the recent features like power query were added (at that time, only sql and datasets were available). I always signed in normally with the same account in report builder and there are no issues with other powerbi services (sign in to desktop or service works just fine). Thanks!

D

[DavidMastny]

any idea? thanks !