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My Sql server is in azure the gateway connects but for some reason the refresh timeouts can some assist with this?
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If you have used Power BI on-premise gateway in this issue about refreshing timeout, whether there is any error information or some screenshots about it.
If the Azure gateway represents Azure Application gateway, suggest that you can consider create a new post on Azure community where can get detailed help, see:
https://docs.microsoft.com/en-us/answers/topics/azure-application-gateway.html
Best Regards,
Community Support Team _ Yingjie Li