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yvonnejqwu

PowerBI error by accessing from mainland China-PBI Error

Submitted by on ‎03-08-2023 04:34 AM
PowerBI error by accessing from mainland China.
Not sure the the issue, need help.
 
Thanks
Yvonne
 
Something went wrong.
Please try again later.
TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the Power BI service status in the below support page and try again later.
Date and Time: 2023-03-08 12:32:03Z
Activity Id: f637b3b2-1733-408e-ac78-2a7abd703119
Request Id: 6b12fd83-1b4d-41c6-bd1c-d826330c3db7
Status: Investigating
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎03-08-2023 05:59 PM

Hi @yvonnejqwu 

1. Please clear browser cache then access Power BI service again. Or you can press Ctrl +F5 to refresh the browser page to test again.  

2. Change the explorer using Chrome/Firefox instead. related post refers to :

https://community.powerbi.com/t5/Issues/power-bi-was-unable-to-read-the-application-metadata/idi-p/6... 

Also please check if the issue only happens to yourself or all users in your organization.

 

Best Regards,
Community Support Team _ Ailsa Tao

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