Power bi subscribtion email doesnt render the reports

[Anonymous]

Hello 

the report has a lot of cards (it's basically a hack excel cells).
and for a year it's been working fine with subscriptions.

but this week the mails return blank as if it doesn't render it properly.

Any changes made to the service?

[v-cazheng-msft]

Hi @Anonymous,

May I know whether your subscription email look like this?

In addition to the subscription email, did you get another email as the follows?

Best Regards,

Community Support Team _ Caiyun