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Praskic

Power Bi Score card: Something went wrong An unknown error occurred.

Submitted by on ‎03-22-2023 08:03 AM

Whenever I try to edit my metrics on my ScoreCard I get this error (See screenshot below).   This started happening at about 7:00 PM last night and has continued through this afternoon.  I do not get this error if I create a new metric, but all my existing metrics will not allow me to edit or add new data.  

Praskic_0-1679497280149.png

 

Activity ID: 12916d9e-8b9e-44d5-8cdc-d6af2f74c035
Request ID: 665361aa-1e8d-bad8-f0a2-f0b6c4c79153
Correlation ID: 4210f9af-455c-5383-8bc9-45cb39f8c7a3
Status code: 400
Time: Wed Mar 22 2023 10:54:19 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.20244.73
Client version: 2303.1.12790-train

Status: Accepted
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7 Comments (7 New)
Comments
Anonymous
Not applicable
‎03-22-2023 07:40 PM

Hi @Praskic ,

 

This does not seem to be a common problem, I tried to reproduce it in my case but did not succeed. Some time has passed since you posted, is it still not working? (need to determine if it's a temporary problem)

 

Best regards.
Community Support Team_ Caitlyn

NM2023
Frequent Visitor
‎03-23-2023 03:01 PM

Same here. Editing existing scorecard throws error.

 

Adding users to scorecard permission also throws error. Adding to default permission (with no restrictions) is fine.  

 

 

Praskic
New Member
‎03-23-2023 05:47 PM

@Anonymous 

It is still occurring.  For a couple of hours yesterday, I could edit the metrics, but then the error code kept popping up again and is still not working (I just tested about 1 minute ago).

Anonymous
Not applicable
‎03-29-2023 06:55 PM

Hi all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

SteveClaes
New Member
‎03-29-2024 12:47 AM

This was one month ago and still no updates from your side @Microsoft.

We are having the same problem when we want to Edit our scorecards statuses. Can you please reopen this issue?

Carlosce96
Regular Visitor
‎04-05-2024 08:03 AM

Hi all, 

I have an issue when someone in my organization tried to leave a comment to a metric on the Scorecard (I review their access and everything is fine) they find this error:

Carlosce96_0-1712329103106.png


But, it allows me when I try to leave my comments or make a Check-in comment tests,

Thanks,
Carlos.

artinano
New Member
‎02-19-2025 11:35 AM
I am facing the same issue. I have 25 KPIs listed in the scorecard. KPI owner was able to add comment/check-in one time, but he could not add comment later after a month. He got the same error as mentioned above. I made sure permission are correct and also user has access to the scorecard. Please provide me assistance. 1. If this issue is fixable, what changes should I be doing? 2. Should I create a new scorecard?
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