Power-BI web unlinked Excel

[jorssich]

Hi, 

I uploaded an Excel spreadhseet via Power-BI web in order to "pin" some of the tables into a dashboard. I was trying to acces my "pinned" tables today and see the following error: "We are sorry. We could not open the workbook. You can try reopening the file; sometimes that solves the problem". 

This is happening to all my Excel files, which I haven´t modified or changed location. The error indicated me to contact support, hence why I am communicating this issue. 

Many Thanks. 

Kind Regards, 

Johannes 

Details: 

Identificador de actividad: 727770e9-ab34-44d4-b5d9-2418e76ccc99
Identificador de la solicitud: 7f287b34-11b9-5d27-5fa3-8bba137d547a
Id. de correlación: 05dcc821-0da7-dbcd-2782-1bd3eed7c77e
Hora: Thu Mar 09 2023 11:34:39 GMT+0100 (hora estándar de Europa central)
Versión del servicio: 13.0.20195.63
Versión del cliente: 2302.4.12605-train
URI de clúster: https://wabi-west-europe-e-primary-redirect.analysis.windows.net/

[Anonymous]

Hi @jorssich ,

Are you referring to the fact that you pin an excel to the dashboard but can't access it properly?
What is your method of uploading excel import or upload?

Best regards.
Community Support Team_ Caitlyn

[jorssich]

Hi @Anonymous , 

I am referring to the fact that when uploading an Excel to Power BI web, I am unable to open it, hence why all the pinned excel tables are not visible since they are connected to Excel. It is happening to me with multiple Excels, which means the problem doesn´t lie specifically with one Excel Spreadsheet. 

Attach more screenshots of the problem. 

Kind Regards, 

Johannes 

[Anonymous]

Hi @jorssich ,

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

Best regards.
Community Support Team_Caitlyn