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Power BI not displaying

In the last few days, many of our Power BI embedded visualisations are not displaying upon page load.

https://www.acara.edu.au/reporting/national-report-on-schooling-in-australia/national-report-on-scho...

contains numerous pages of for which some visualisations load with the page whilst others do not.

All of the links to embedded Power BI charts are valid, and which ones load and which do not is random.

This looks like a problem with the Microsoft public servers.

Is there a solution?

Thanks
Steve  

 

Status: Accepted

Hi,

Has your Power BI report used some slicer visuals to filter the report data?

 

If so, a similar issue has been reported internally.

 

Problem description:
Customer unable to see report visuals when using embedded, and when the default value of the slicer selected. 

Once the value got changed, the report is rendering all the visuals with no issue. 

Once selecting again, the default value the report is not rendering again. 

 

ICM: 289605488

 

In the latest update of this ICM, the engineers are still investigating this issue.

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Comments
jpsanabria
Frequent Visitor

I'm having similar issues. The embedded reports will load very sporadically, sometimes not at all. Sometimes it will show the PowerBI logo for a moment and then go white.

schurchill
Regular Visitor

I've been having the same issues this week. Today one of my reports won't load at all in Chrome or Edge while embedded, but the direct link works. Our embedded reports also sometimes show the logo and then go white.

jjamisonmcp
Regular Visitor

Same issue.  Very frustrating.

v-robertq-msft
Community Support
Status changed to: Accepted

Hi,

Has your Power BI report used some slicer visuals to filter the report data?

 

If so, a similar issue has been reported internally.

 

Problem description:
Customer unable to see report visuals when using embedded, and when the default value of the slicer selected. 

Once the value got changed, the report is rendering all the visuals with no issue. 

Once selecting again, the default value the report is not rendering again. 

 

ICM: 289605488

 

In the latest update of this ICM, the engineers are still investigating this issue.

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

myjones
New Member

We are having the same issue - but only on Chrome and Edge. The embedded reports display just fine on Safari and Firefox.

jjamisonmcp
Regular Visitor

Re: v-robertq-msft

 

I believe some may have slicers but not all.  Is there an ETA on a resolution?

ausisfury
Frequent Visitor

We are having the same issue as well with published to web reports (both with slicers and without). Works fine in firefox and safari. 

jjamisonmcp
Regular Visitor

Is there an update for this from Microsoft???  This is affecting my organization's portal.

RideRentalCars
New Member

I have the same issue.  I have tried the direct links approach that @schurchill has used.  It initially seemed to work, but is now also sporadic.  The failure of these reports to work properly does impact our business negatively, including making it impossible for customers to view our location and contact information.

schurchill
Regular Visitor

@v-robertq-msft My reports that are experiencing these issues do not include any slicers or filters.